Goods have arrived at the port, but encountered foreign buyers "do not take the goods / to discount / bankruptcy" how to do?
A company's foreign trade salesman, once and an Indian buyer do import and export trade, when the contract is t / t 30 / 70 settlement. However, when the goods arrived at the port of destination, the local freight forwarder found that he could not find an Indian buyer to pick up the goods, so he had to go through the Chinese supplier and tell him to hurry his buyer to pick up the goods at the port. Surprisingly, even the supplier in Shenzhen couldn't find the buyer.
But, I had to wait for the Indian buyer to contact the Chinese supplier. A month after the incident, the Indian buyer finally showed up. Strangely, he did not pick up the goods immediately, nor did he inform the Chinese side of the reasons for not picking up the goods and disappearing Instead, he said, "our demurrage is very expensive. You give me a discount on the goods, or I won't take the goods, and I won't take the goods. "
To See such an E-mail, our Chinese suppliers can only blow out the teeth to swallow. In order to reduce the cost of the goods during their stay in India, they had to accept the buyer's request and finally sold the goods to the other side at a discount.
A close look at this case shows that, strictly speaking, this Indian buyer is not a real trade cheat either. He does not want the goods, but hopes that Chinese suppliers will sell them at a discount So at first he agreed to pay a 30% down payment for the goods. Then why did he ask our Chinese supplier to sell it to him at a discount on the ground of demurrage?
In fact, there is a trade risk involved here, and also reflects the professionalism of a foreign trade salesman. For the foreign trade salesman in this case, he was not familiar with the trade risks here, at least from the beginning should have a sense of precaution.
Regardless of the buyer's reputation and credit, we should do a good job of prevention. Moreover, he did not react in time to the problems at the outset, and the risks here were, in fact, entirely avoidable.
Know the buyer's special policy
The bill of lading is available 3-5 days after the delivery of the goods. Then, according to the payment agreement in their contract, 30% payment should be made in advance before delivery, and the remaining 70% payment should be made after the seller gets the bill of lading and faxes it to the overseas buyer. If the time of bank transfer is included, the money will be sent from India to China, and the related money will be received within 72 hours at most.
Therefore, on the whole, it should not take more than ten days, and all our money should be received. If the payment has not been received by this time, which means that there may be risks, it should be noted that the initiative to take action.
If we do not receive payment within 10 days, and this time our goods are still at sea, we should contact the forwarder, request to change the order, change consignee. Long before that, local freight forwarders in India had made it clear that if consignee was to be changed, it would have to be to a local Indian buyer with a registered number in India, which would be difficult to change and would be very restrictive. But now this rule has been relaxed, basically as long as to order Indian freight forwarding, is also acceptable.
Therefore, if we do not receive the corresponding payment within 10 days, we can request the forwarder to change the order, change the consignee, this is the first step. However, please note: Freight forwarders are not indefinitely change the order, usually freight forwarders change the order is 10 to 12 days time, this is the maximum period. If you do not request a change of order within ten to twelve days, you lose the right to change the order.
Second, if we have no right to change the order, we can only ask the forwarder to inform the shipping company, please keep our goods on board, that is to say, insist that our goods are not landed on the Indian Customs Yard It's the only way to guarantee our ownership of the goods. Because once our goods are landed and entered the Indian customs yard, then the goods will be under the supervision of the Indian Customs. When the Indian customs wants to auction the goods, there will be nothing to be done Even the chances of you dragging it back to China are slim to none.
Besides, everyone knows there's a disclaimer. Many ports around the world require that, when it comes to returns, the original buyer signs a return statement so that the seller can return the goods to their original place of export intact. China and India, for example, have a waiver requirement. That is to say, once our goods have entered the Indian customs control area, in order to pull the goods back, we have to ask for the consent of the original buyer, after confirming that the other side has not wanted the goods, we can pull them back. This will be very troublesome and cumbersome, and the handling fee will be more expensive.
In addition to requiring the forwarder to change consignee, or the shipping company not to land our goods, payment terms can be negotiated in the initial time can also do more to obtain. The issue of collection is particularly important for buyers like India, who have little credibility and are very risky. For example, we can take a safe payment method, for example, to take the full t / T, although this kind of payment method is more difficult to obtain, but not completely impossible, the opportunity lies in the person's grasp.
The buyer in this case, the reason for the "trick" to succeed, in fact, and its customs special policy is also related. Indian customs rules: IF THE LONG-TERM UNCLAIMED, stranded in the port without the owner of the goods, the auction can be carried out by customs, and the original buyer of the goods have the right of priority auction. That is, if the original Indian buyer could have the whole lot to himself when no one else was bidding on it. Even if someone else bid with him, he would get first dibs.
It is often said that buyers from all over the world are different, that Arab traders are particularly good at bargaining and that Indian traders are also famous bargainers. So it is this policy that has given some Indian businessmen who want to speculate an opportunity.
Effective complaints and requests for assistance
Go back and analyze the case again, if it really happens, you can play psychological warfare with him. First, we find each other's soft spots.
The buyer in this case did not pick up the goods in time after they arrived at an Indian port. During the unsuccessful contact between the forwarder and the seller, he found that the other party did not take any effective measures. So, he and the Chinese supplier deliberately play disappeared, in an attempt to create a stagnation fee has been unavoidable situation, even want to keep the news closed.
This situation is actually caused by the inexperience of Chinese suppliers. Would an Indian buyer really continue to disappear if we knew a little bit about local policy, found another Indian buyer the first time we lost contact with an Indian buyer, and changed consignee to another Indian buyer in time? Apparently not.
So in this case, all we can do is spread the word as far as we can. He wants to play the closed game, we play the open game. However, because the Indian market is relatively concentrated, how to spread the news is also a problem.
At this point, India's trade associations, unlike those in China, should be used for very large functions. Through the Trade Association, you can find a corresponding buyer with purchasing power. At the same time, through the dissemination of such information, for us, is also an advertising effect.
Another way, we can complain, is to complain to a more powerful organization, such as a trade association. We can officially notify the other party of the news by mail or official documents Tell him: "Your behavior has aroused my indignation, if you do not resolve within a few days, I will take your behavior to your local industry association. ". At the same time, I can complain about your behavior to the local CCPIT, and you may not even be able to get into China when you come back to implement your purchasing plan."
There was once a Shenzhen boss who, in this way, complained to the local consumer Electronics Industry Association about a suspected fraudulent Indian buyer, and at the same time copied it to the local trade promotion committee. When the Indian buyer learned the news, within three days, I sent the rest of the money right over.
So we often say, to complain, not to complain no way, but to complain to the effective departments with actual power, this is the key. It follows that we need to have basic trade measures in place when trading with such undesirable Indian buyers.
Remind us that China's export enterprises, in trade cooperation with these high-risk buyers, must be wary of the other side of the policy loopholes, to avoid the risk to us.